Shoes
Shipping
- Complimentary ground shipping within 1 to 7 business days
- In-store collection available within 1 to 7 business days
- Next-day and Express delivery options also available
- Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
Returns And Exchanges
- Easy and complimentary, within 14 days
- See conditions and procedure in our return FAQs
Have a question?
ATANA's Crochet mule is an 85mm-heeled backless mule made in fine Italian leather and mesh. The embroidery recreates the handmade effect of traditional crochet techniques by using rich and raised embroidery while the sheer mesh base gives the illusion of a ‘no-base’ strap. With a more organic and abstract design, the Crochet mule is a modern classic must-have to be worn all day but it also makes for a more polished look. The imbedded aloe cushions and the Charleston heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The embroidered Crochet pattern is sculpted from ceramic yarns
SHIPPING
All ATANA products are shipped free of charge with an express courier service worldwide.
Unless there is an explicit dispatch start date communicated on our website, shoes are shipped with a quick turnaround from our warehouse in the EU and should reach you within 3-5 business days.
If you are residing in an embargoed by the EU area, please contact us first so we can doublecheck shipping options with our courier provider before you place an order.
DUTIES
We operate out of the EU so no additional taxes or charges will be applied for European destinations.
Customers from the United Kingdom will also receive their products tax and duties paid, so no additional charges will apply.
US clients are exempt from import duties on orders bellow $800. If your order exceeds this amount, any taxes and duties applied upon import will be covered by the customer.
Customers from Rest of the World will have to cover applicable taxes and duties upon import. Our courier will be in touch to help with the process and expedite product delivery.
RETURNS
Do try your ATANAs in the comfort of your own home but always on soft or carpeted flooring to avoid any signs of wear to the leather, sole or embroidery. If you change your mind about your purchase, please follow the below procedure:
STEP 1: LET US KNOW about you RETURN
You can initiate a return within 60 days of receipt of your item.
Let us know your order number and reason for the return. We will then respond with your return’s approval and email a return label for print.
Alternatively, email us at customerservice@houseofatana.com with your request.
STEP 2: CALL COURIER for PICK-UP
Arrange a pick-up with the named courier in Step 1 by phone.
STEP 3: PREPARE the PACKAGE
Prepare your return in its original unworn, unmarked and boxed condition (with original ATANA box and packaging). Returned products that do not meet this criteria will be sent back to you.
To protect your package, you should use the transport box you received it in. If you no longer have that, please make sure the shoe box is safely wrapped as we will not refund the full value of items failed to be properly protected in transit.
STEP 4: HAND in to COURIER
Hand in your package and printed return label to the courier upon pick-up. Make sure they attach it to your box.
STEP 5: NOTIFICATION of REFUND
Once we receive and inspect your package, we will confirm its receipt and process the return of funds.
EXCHANGES
We are not able to process automatic exchanges. If you need to make an exchange for another size or colour, we will be processing your return first and notify you when complete. You can arrange for the purchase of the desired product separately.
ATANA shoes are made from high quality Italian leather. We recommend using soft, dry cloth to remove stains and dust from both leather and embroidery. Use clear leather conditioner occasionally to keep the leather fresh and healthy.
We recommend using clear colour water and stain protection spray over the embroidery. This will keep your ATANA shoes in top shape for much longer!
More options
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 9.5cm / 3.8inch heel height
- Handcrafted using 100% Italian leather
- The translucent heel is light to wear while very solid to step on
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
True to size fit, Italian sizing
9.5cm / 3.7inch heel height
Handcrafted using 100% Italian leather
The translucent heel is light to wear while very solid to step on
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 9.5cm / 3.8inch heel height
- Handcrafted using 100% Italian leather
- The translucent heel is light to wear while very solid to step on
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 9.5cm / 3.8inch heel height
- Handcrafted using 100% Italian leather
- The translucent heel is light to wear while very solid to step on
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 9.5cm / 3.8inch heel height
- Handcrafted using 100% Italian leather
- The translucent heel is light to wear while very solid to step on
ATANA's Fiorellini Glass Heel is an 95mm-heeled sandal made in fine Italian leather. It also features a ‘glass’ heel that carries our signature shape at its base - the geometric floral motif. According to folklore, this shape signifies the compass of life as it points to the four cardinal directions of the world. The thick glass-like texture of the material resembles vintage perfume bottles made by Italian masters. The imbedded aloe cushions and solid heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 9.5cm / 3.8inch heel height
- Handcrafted using 100% Italian leather
- The translucent heel is light to wear while very solid to step on
ATANA's bow mule is an 85mm-heeled backless mule made in fine Italian leather and mesh. The statement bow was developed in supple and soft mesh and its rich 3D design can be dressed up or down to deliver a striking look. The embedded aloe cushions and the Charleston heel ensure stability and comfort of wear..
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The layered bow is made of supple soft mesh
ATANA's bow mule is an 85mm-heeled backless mule made in fine Italian leather and mesh. The statement bow was developed in supple and soft mesh and its rich 3D design can be dressed up or down to deliver a striking look. The imbedded aloe cushions and the Charleston heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The layered bow is made of supple soft mesh
ATANA's bow mule is an 85mm-heeled backless mule made in fine Italian leather and mesh. The statement bow was developed in supple and soft mesh and its rich 3D design can be dressed up or down to deliver a striking look. The imbedded aloe cushions and the Charleston heel ensure stability and comfort of wear.
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The layered bow is made of supple soft mesh
ATANA's full fibre embroidery with quilted effect is a modern interpretation of a fully woven textile, developed using solely contemporary embroidery techniques. The embroidered strap is made of a soft cushion layer that is then covered in overlapping threads of mixed quality yarns to give the feel of a hand-made, organic texture. The tubular leather ankle strap adds a jewel-like effect and completes the look as the go-to sandal for elevated occasions.
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The delicate ‘woven’ effect of the embroidery is developed using a mix of ceramic-coated and metallic twisted threads
ATANA's full fibre embroidery with quilted effect is a modern interpretation of a fully woven textile, developed using solely contemporary embroidery techniques. The embroidered strap is made of a soft cushion layer that is then covered in overlapping threads of mixed quality yarns to give the feel of a hand-made, organic texture. The tubular leather ankle strap adds a jewel-like effect and completes the look as the go-to sandal for elevated occasions.
- True to size fit, Italian sizing
- 8.5cm / 3.4inch heel height
- Handcrafted using 100% Italian leather
- The delicate ‘woven’ effect of the embroidery is developed using a mix of ceramic-coated and metallic twisted threads